1. Introduction
QC Pro Apps ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our mobile applications.
Key Point: Your inspection data belongs to you. We only store it to provide backup and sync services. We never sell or share your data with third parties.
2. Data We Collect
Account Information
- Email address (for authentication)
- Name (optional, for display purposes)
- Company name (optional)
- Apple ID identifier (if using Sign in with Apple)
Inspection Data
- Projects and job information you create
- Inspection records and weld data
- Welder qualifications and certifications
- Generated reports (PDF metadata)
- Equipment records
- NDT records and pressure test data
Device Information
- Device name and type (for sync identification)
- App version
- Last sync timestamp
Website Analytics (qc-pro-apps.com)
On our website (not the apps) we run our own privacy-first, cookieless analytics to understand how the site is used. We do not set cookies or persistent identifiers, and we do not use this to identify you personally. We record:
- Pages viewed, links/buttons clicked, and time on page
- Device type (mobile or desktop) and the site you arrived from
- Approximate location — your country and region only, derived from your IP address at the time of the visit. We do not store your IP address and we do not collect your precise (GPS) location.
What We DON'T Collect
- ❌ Precise / GPS location (in the apps or the website)
- ❌ Contacts
- ❌ Photos (unless you attach them to inspections)
- ❌ Cross-site browsing history or advertising profiles
- ❌ Device identifiers for advertising
3. How We Use Your Data
- Authentication: To verify your identity and secure your account
- Cloud Backup: To safely store your inspection data
- Sync: To keep your data consistent across devices
- Restore: To recover your data on new devices
- Support: To help resolve technical issues (only when you contact us)
4. Data Storage & Security
Where We Store Your Data
Your data is stored on Google Firebase servers. We use the europe-west2 (London) region to ensure UK/EU data residency compliance.
Security Measures
- 🔒 Encryption in Transit: All data is encrypted using TLS 1.3
- 🔒 Encryption at Rest: All stored data is encrypted using AES-256
- 🔒 Access Control: Strict security rules ensure you can only access your own data
- 🔒 Authentication: Industry-standard authentication via Firebase Auth
- 🔒 No Shared Access: Your data is completely isolated from other users
5. Your Rights (GDPR)
Under GDPR and UK data protection law, you have the following rights:
👁️
Right to Access
View all your stored data
📤
Right to Portability
Export data in JSON format
🗑️
Right to Erasure
Delete your account and all data
✋
Right to Withdraw
Withdraw consent anytime
How to Exercise Your Rights
- Access & Export: Go to Settings → Cloud & Account → Export All Data
- Delete Account: Go to Settings → Cloud & Account → Delete Account
- Contact Us: Email support@qc-pro-apps.com for any requests
6. Data Retention
- Active Accounts: Data is retained as long as your account is active
- Deleted Accounts: All data is permanently deleted within 30 days
- Backups: Stored for up to 90 days, then automatically deleted
7. Third-Party Services
We use the following third-party services:
- Google Firebase: Authentication, database, storage, and crash reporting
- Apple Sign In: Optional authentication method
- GeoJS: Resolves your IP address to an approximate country/region for our website analytics. The lookup is transient and we only store the resulting country/region.
- Cloudflare Web Analytics: Cookieless, aggregate website traffic statistics.
These services have their own privacy policies. We recommend reviewing them:
8. Children's Privacy
Our apps are designed for professional use and are not intended for children under 16. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email. Continued use of the app after changes constitutes acceptance of the updated policy.
10. Contact Us